Show How Much You Care, Send A Hug From A Bear!
 
FAQ
We offer some of the most comforting sympathy bears anywhere!
PlushSentiments, Sending your love since 1999
Frequently Asked Questions


Can I add a personalized message to my greeting card besides (From and To)?
Yes, that is what makes your greeting such a close and personal gift. 
Our greeting cards are approximately 3 1/2 inches tall by 2 3/4 inches
wide so the card can be attached to the bear or other animal's wrist, for
the most attractive presentation.  Try to keep your personalized message
approximately 250 characters or less.

How soon will my order be mailed out?
Orders placed before 12:00 Noon EST will be shipped the same day.
The only exception is if an order is placed on a Saturday or Holiday then orders cannot
be shipped until the following business day. (See UPS schedule below)

How will my order be shipped?
We generally ship UPS. Knowing that our products are time sensitive, our priority is for our
products to reach the recipient in a timely fashion.  If in some circumstances the
US Postal Services delivery time is faster than UPS than we may choose that option.

How will I know when my order will be delivered?
In the order form if you enter your email address you will be sent tracking information
that will notify you where your order is and when it is delivered.

What kind of credit cards do you accept?
We accept MasterCard & Visa.   

Taxes:
A 6% tax will be charged to all merchandise shipped within the state of Maryland.
All other merchandise will not be taxed.

Shipping Information / UPS Delivery Times Explained:

Shipping
Method

Estimated Processing
Time

Estimated Shipping
Time

Estimated Total
Delivery Time

Ground*

0-1 Business Days***

2-7 Business Days

2-8 Business Days

3 Day Select*

0-1 Business Days***

3 Business Days

3-4 Business Days

2nd Day Air*,**

0-1 Business Days***

2 Business Days

2-3 Business Days

Next Day Air*,
**

0-1 Business Days***

1 Business Day

1-2 Business Days
| Home| Sympathy| Get Well| About Us| Contact Us| FAQ| Testimonials
View Cart
Please Note:

UPS will not deliver to P.O. boxes.

NOTE:UPS guarantees the day of delivery for every ground package you
ship to any commercial address in the 48 contiguous states, so if you need guaranteed delivery to a residential address you should choose UPS 3 Day or above.

Shipping charges are calculated via the UPS database.

*Not available for P.O. Boxes, APO/FPO, HI, AK,and PR ** Only available method for HI, AK,and PR
***We update estimated processing times based on our current projected order volume.Saturday delivery
available with Next Day Air ONLY ($12.50 additional charge).


Estimated Processing Time + Estimated Shipping Time = Estimated Total Delivery Time.

If you place an order after 12 P.M. Eastern time, we'll begin processing it on the next business day.
Business days exclude Saturdays, Sundays and major holidays. (If you choose UPS Next Day Air or 2nd Day Air and place order on Friday - UPS does not count Saturday and Sunday.
=Example: Order placed Friday by noon Next Day Air will arrive
Monday - A 2nd Day Air will arrive Tuesday.

We can't guarantee Estimated Shipping Times. Those are determined by the specific carrier.

| Home| Sympathy| Get Well| About Us| Contact Us| FAQ| Testimonials
PlushSentiments
PlushSentiments
WYSIWYG Web Builder
Copyright 2016 by "PlushSentiments"    All Rights reserved    E-Mail:  info@plushsentiments.com